Hologram Zoo

Opening Hours: Thu (Afternoon) 12:00 PM – 8:00 PM • Fri 9:00 AM – 7:00 PM • Sat 9:00 AM – 8:00 PM • Sun 9:00 AM – 6:00 PM • Mon–Wed (School Holidays) 9:00 AM – 7:00 PM • Thu (Morning, School Holidays) 9:00 AM – 12:00 PM

Refund Policy

Thank you for purchasing tickets. Please review our refund rules:

1. No Refunds

All ticket sales are final. No refunds/exchanges, except as outlined below.

2. Show Cancellations

  • If we cancel a show, you will receive a full refund within 7–10 business days after providing account details.

3. Postponed Shows

  • Tickets remain valid for rescheduled dates.

  • If unsuitable, contact us within 5 days for a refund.

4. No-Shows & Late Arrivals

Refunds are not available for missed or late arrivals.

5. Force Majeure

In unforeseen events (natural disasters, restrictions, emergencies), refunds/credits are case-specific.

6. Refund Requests

To request an eligible refund, email admin@hologramzoo.fun

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